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Amazon · AI answers

Amzn-User

Fetches live information from the web on a user's behalf, for example to answer Alexa questions that need up-to-date facts. Amazon says it does not collect content for generative AI training.

robots.txt name
Amzn-User
User agent
Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; Amzn-User/0.1) Chrome/W.X.Y.Z Safari/537.36
Category
AI answers: Fetch a page when someone asks an assistant about it.
Follows robots.txt
Partly. Amazon says that because its actions can be started by a user, it may not follow all robots.txt directives.

Checked against the official documentation on October 17, 2026.

Block or allow it in robots.txt

Add these lines to the robots.txt file at the root of your domain. To block it everywhere:

User-agent: Amzn-User
Disallow: /

To allow it everywhere except one folder:

User-agent: Amzn-User
Disallow: /private/

This bot does not always follow robots.txt. To keep it out for sure, block it on your server or firewall by user agent and, where published, by IP range.

Is it really this bot?

Anyone can copy a user agent. To be sure a request comes from Amazon, compare its IP address with the ranges the company publishes.

Other bots from Amazon

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